Privacy Policy

Privacy Policy

Last updated: March 14, 2026

Alcorav ("we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website to shop for our luxury handbags and accessories.

1. Information We Collect

We collect several types of information to provide you with a seamless shopping experience:

A. Personal Information:
  • Contact Data: Name, billing/shipping address, email, and phone number.
  • Payment Data: Processed securely via PCI-compliant gateways (PayPal, Venmo, Shopify Payments). We do not store full card numbers.
  • Account Data: Order history and shopping preferences for our collections.
B. Automatic Data (Cookies):
  • Usage details, IP address, browser type, and device information to optimize our Site's performance.

2. How We Use Your Information

We use your data strictly for business purposes, including:

  • Fulfilling Orders: Processing payments, shipping your handbags, and handling returns.
  • Customer Support: Responding to inquiries about specific bag designs or order status.
  • Marketing: Sending updates on new handbag arrivals or exclusive promotions (only with your consent).
  • Security: Detecting and preventing fraudulent transactions.

3. Sharing Your Information

We do not sell or rent your personal information. We only share data with trusted partners to facilitate our service:

  • Service Providers: Shipping carriers (UPS/FedEx), payment processors (PayPal/Venmo), and email marketing platforms.
  • Legal Compliance: When required by law to protect our rights or comply with judicial proceedings.

4. Data Security

We have implemented industry-standard measures, including SSL/TLS encryption and firewalls, to secure your personal information from unauthorized access. All payment transactions are encrypted during transmission.

5. Your Rights & Choices

You have the right to access, update, or delete your personal information at any time by logging into your account. You can opt-out of marketing emails by clicking the "unsubscribe" link at the bottom of our communications.