Contact Us
Last updated: September 2026
We’re here to help make your shopping experience with Alcorav simple, clear, and convenient. Whether you have a question about a product, need assistance with an order, or want to learn more about shipping and returns, our customer support team is ready to assist.
Please use the contact form below to send us your message. Providing as much relevant information as possible helps us understand your request and provide a more useful response.
Send Us a Message
Complete the form below and tell us how we can help. If your question is related to an existing order, including your order number can help us locate the relevant information more efficiently.
How We Can Help
Our support team can assist with common shopping and order-related questions. Select the topic that best matches your request when completing the contact form.
Product Questions
Ask about product details, styles, available options, sizing information, or other questions you may have before placing an order.
Order Assistance
If you need help with an existing order, include your order number and the email address associated with your purchase.
Shipping & Delivery
Contact us if you have questions about shipping costs, order handling, delivery timing, or tracking information.
Returns & Refunds
We can provide information about our return process, eligibility requirements, and refund processing.
Payment Support
If you have a question about completing payment through PayPal or need assistance with a payment-related concern, let us know.
General Questions
For other questions, comments, or feedback about Alcorav, use the contact form and describe your request clearly.
Customer Support Information
The following information provides a quick reference for the main services and support options available through Alcorav.
| Service | Details |
|---|---|
| Customer Support | 8:00 AM – 7:00 PM EST, Monday – Saturday |
| support@alcorav.com | |
| Shipping Cost | $6.99 flat rate |
| Handling Time | 1 business day |
| Transit Time | 2–6 business days |
| Shipping Carriers | USPS / UPS / FedEx |
| Return Window | 60 days |
| Refund Processing | Up to 12 days after the return is received and processed |
| Return Fees | No return processing fee or restocking fee |
| Payment Method | PayPal |
Our Product Categories
Alcorav brings together practical accessories and everyday fashion pieces designed to complement a variety of personal styles and occasions.
Before You Contact Us
To help us respond to your request more efficiently, please include the information that is relevant to your question. For order-related inquiries, your order number is especially helpful.
For Order Questions
Include your order number, the email used during checkout, and a brief explanation of what you need help with.
For Shipping Questions
If you are asking about delivery, provide your order number when available so we can better understand the shipment you are referring to.
For Product Questions
Tell us the product name or category and clearly describe the information you would like to know.
Need More Assistance?
If you have a question that is not covered above, our customer support team is available to help. Send us a message through the form or email us directly.
Email Alcorav Support